Support

Need help with GathrRound, or have feedback? Email info@gathrround.com. We read every message and usually reply within two business days.

Common questions

I didn't get the text with my code

Check the number and country code, wait a minute, then tap “Send a new code”. Codes work for 10 minutes. If texts still don't arrive, email us with the number you're trying to confirm.

I didn't get the “Confirm it's you” email

Look in your spam or junk folder for an email from GathrRound. You can send a new one from the same screen. The link works for 15 minutes.

I forgot my password

On the login screen, type your email and tap “Forgot password?”. If you signed up with Google or Apple, use that button to log in instead; there is no GathrRound password.

How do I block or report someone?

Open their profile and tap Block or Report. You can also press and hold a chat message to report it, and report an event from the bottom of its page. We review reports within 24 hours.

How do I delete my account?

In the app: Settings → Manage Account → Delete Account. See how account deletion works.